*When you play the video, make sure to switch quality on Youtube to 720HD from the start.


  1. Open up the “CyberDuck” Application
  2. Click on “Open Connection”.
  3. Select “FTP-SSL (Explicit AUTH TLS)”.
  4. For”Server”: and your “Username” and “Password”. Click “Connect”.
  5. To download, right click on the folder/file in the window, and click “Download”.


  1. Users will not be able to upload onto the server.
  2. Data purging occurs twice a year which will wipe out all user data older than 180 days. It is important to keep your local files updated.